flowprofiler® blogs and news
Courageous Conversations at Work: How to Handle Difficult Conversations Well
Some workplace conversations are easy. Others sit on the to-do list for days, weeks or even months. A performance issue needs addressing. Two colleagues are no longer working well together. A behaviour is affecting the team. A decision needs challenging. Someone needs feedback they may not want to hear. An expectation has not been met. A boundary needs to be made clear. We often know the conversation needs to happen. The [...]
Overused Strengths at Work: When More Is Not Better
Strengths are useful. That does not mean we need more of them in every situation. Confidence can help us make a decision. Perseverance can keep us going when something is difficult. Adaptability can help us respond to change. Collaboration can bring different perspectives together. Regard for Others can help us build strong working relationships. But behaviour has context. A useful behaviour can become less useful when we apply it more strongly [...]
Emotional Regulation in Leadership: Why It Matters
Emotional regulation in leadership is the ability to recognise and manage emotional responses so that they support, rather than undermine, effective judgement, communication and behaviour. Leadership does not require people to suppress emotion. Emotions provide useful information. They can signal concern, frustration, enthusiasm, uncertainty or threat. The challenge is whether a leader can recognise what they are experiencing and choose how to respond rather than reacting automatically. This becomes particularly important when [...]
Influencing Others at Work: 4 Ways to Navigate Different Perspectives
You do not need formal authority to influence what happens at work. Every day, people influence colleagues, peers, project partners and senior stakeholders through conversations, ideas, questions, evidence and behaviour. Sometimes that influence is straightforward. You see the issue in much the same way and reaching agreement is relatively easy. The real test comes when you do not agree. Perhaps you have different priorities. You interpret the evidence differently. One of you [...]
Biased Decision Making: 3 Signs Bias May Be Affecting Your Decisions GalleryBiased Decision Making: 3 Signs Bias May Be Affecting Your Decisions
Agile Leadership, Blog, Emotional Intelligence, eqflow®, flowprofiler®, leadership, motivationflow®, neuroscience, Positive Psychology, Professional Development, The resilience advantage
Biased Decision Making: 3 Signs Bias May Be Affecting Your Decisions
AReaWe all like to believe we make rational decisions. We consider the information, weigh the options and choose the best course of action. Except human judgement does not work quite that neatly. Our decisions can be shaped by existing beliefs, first impressions, emotions, previous experiences, assumptions about other people and the information that happens to reach us first. That does not mean we are bad decision makers. It means we are [...]
IQ vs EQ: What Is the Difference and Why Do Both Matter?
What Is the Difference Between IQ and EQ? IQ and EQ describe different aspects of human capability. IQ, or intelligence quotient, refers to performance on standardised measures of cognitive ability. These measures typically assess capabilities such as reasoning, problem solving, working memory, verbal comprehension and processing information. EQ is commonly used as shorthand for emotional intelligence. Emotional intelligence refers broadly to capabilities involved in recognising, understanding and managing emotions in ourselves [...]
5 Emotional Regulation Strategies for the Workplace
How Can You Improve Emotional Regulation? Emotional regulation is the process of influencing how we experience and respond to emotions. It does not mean ignoring emotions, suppressing them or trying to remain calm at all times. Emotions provide information. The useful skill is being able to recognise what is happening and choose how to respond rather than allowing the first emotional reaction to determine what happens next. At work, this might [...]
Burnout at Work: Are You Burning Out, or Burning Out Other People?
Burnout is usually discussed as something that happens to an individual. Someone becomes exhausted. Motivation drops. Work feels harder. Patience wears thin. Eventually, something has to give. But there is another side to the conversation. What happens to the people around us when sustained pressure changes the way we behave? Under pressure, most of us shift in some way. We may become more controlling, less patient or harder to please. We may [...]
Performance Recognition: 10 Free Ways to Recognise Good Work
Good performance deserves to be noticed. That sounds obvious. Yet recognition at work is often inconsistent, generic or saved for formal awards and annual reviews. Sometimes managers notice good work and never say anything. Sometimes everybody receives the same praise regardless of what they contributed. Sometimes recognition becomes a public ceremony that the recipient would rather avoid. And sometimes organisations try to use praise as a substitute for fair pay, manageable [...]