flowprofiler® blogs and news
Assertive vs Aggressive Behaviour at Work: How to Manage Yourself and Respond to Others
I think aggressive behaviour is much easier to recognise when somebody else is doing it. The interruption. The sharp tone. The person who keeps talking until everyone else gives up. The challenge that has somehow stopped being about the issue and started feeling personal. It gets a little more uncomfortable when the person who has drifted is us. Most of us probably do not arrive at work planning to be aggressive. We [...]
How to Improve Employee Engagement: Measure the Conditions, Not Just the Score
Improving employee engagement rarely starts with finding one more initiative to launch. When an engagement result is disappointing, it is tempting to move quickly. Introduce a recognition programme. Run a wellbeing day. Invest in manager training. Communicate more. Any of those things might help. The problem is that an engagement score alone does not tell us which response the organisation actually needs. If we want to improve employee engagement, we need to [...]
Leadership Under Pressure: How Behaviour Can Drift When the Stakes Rise
Leadership becomes harder to judge when the pressure rises. A leader may communicate clearly, listen well and involve others during normal working conditions, then become more controlling when deadlines tighten. Another may be confident and decisive day to day but hesitate when the consequences become more significant. Someone who usually considers several perspectives may narrow their focus. A highly persistent leader may push harder. An adaptable leader may begin changing direction too frequently. [...]
Leadership Decision-Making: How Behavioural Blind Spots Increase Risk
Leadership decisions carry consequences. Some affect a single employee. Others influence budgets, customers, culture, safety, strategic direction or the future of the organisation. The quality of the final decision is important. So is the behaviour that shapes how the decision is reached. Leaders decide while managing incomplete information, competing priorities, time pressure, emotion, relationships and organisational expectations. Their behavioural patterns can influence what they notice, what they overlook, whose views they seek [...]
What Is Behavioural Intelligence in Leadership?
Leadership shows up through behaviour. People experience how a leader communicates, makes decisions, responds to pressure, handles disagreement, sets expectations, motivates others and adapts when circumstances change. Knowledge, qualifications and good intentions all have value. However, they do not tell us how a leader will behave in every situation. At flowprofiler®, we define behavioural intelligence as the capacity to understand, regulate and adapt behaviour in response to people, pressure and context. For [...]
How to Develop an Internal Locus of Control at Work
Working life gives us plenty of things we cannot control. A manager changes priorities. A colleague misses a deadline. A customer says no. A restructure changes responsibilities. The market shifts. We may not be able to control what happens, but we often have more influence over what happens next than we first recognise. Developing a stronger internal locus of control is about becoming better at identifying where your choices, behaviour and effort [...]
Employee Performance Issues: Is It the Person or the Environment?
Leaders often look at the individual first when performance slips, deadlines are missed or standards decline. Does the person care enough? Are they capable? Why are they not taking ownership? Sometimes the concern is justified. An employee may lack the necessary skills, demonstrate an unhelpful attitude or repeatedly choose an ineffective way of working. However, individual behaviour does not occur in isolation. Performance is shaped by the interaction between the person, the [...]
Coaching in the Flow of Work | Practical Leadership Development
Coaching in the flow of work is the everyday leadership practice of noticing performance, behaviour and capability gaps as they appear, then helping people think, adjust, learn and act while the work is still live. It is not limited to formal one-to-ones, annual reviews or scheduled development conversations. It happens in real time, close to the task, close to the behaviour and close to the outcome. It is where leadership development becomes [...]
Leadership Behaviour and Employee Engagement | flowprofiler®
The latest insights from Gallup’s State of the Global Workplace report present a clear and uncomfortable truth for organisations: engagement is not improving, and in many cases, it is declining. Globally, only 20% of employees are engaged while 64% are not engaged and 16% are actively disengaged. Gallup also reports that 40% experienced a lot of stress the previous day, while 52% said it was a good time to find a job [...]





