Blog2022-05-16T00:25:33+00:00

flowprofiler® blogs and news

How to Measure Leadership Performance | flowprofiler®

Leadership material is often full of advice on how to solve problems. How do we: Improve performance. Close capability gaps. Address underperformance. Solve the next challenge. Much of leadership practice is built around identifying what is not working and then correcting it. Performance reviews, operational dashboards, audits, and risk registers all play an important role in highlighting gaps and opportunities for improvement. But there is an important leadership capability that receives far [...]

Behaviour and Culture Change: Which Comes First?

Organisations talk about culture as if it is a lever. “We need to shift the culture.”“We’re building a high-performance culture.”“We want a culture of accountability.” But culture is not a lever. It is a result. The real question is this: Does culture change behaviour, or does behaviour change culture? After 25 years in behavioural science and leadership development, my view is clear: Culture is the downstream effect.Behaviour is the upstream driver. And [...]

Leadership Training and Behaviour Change

Leadership training and development is having a moment. AI disruption. Cultural instability. Economic pressure. Hybrid fatigue. Talent shortages.Everywhere you look, organisations are investing in leadership capability. But here is the uncomfortable truth: Leadership training is only the start of the journey, not the end. Insight is immediate.Change is incremental.Culture shift is cumulative. And without reinforcement, even the best training fades. Leadership training and behaviour change are not the same thing. Training can [...]

Leadership Influence: Ethics, Behaviour, and Drift

Leadership is not defined by title or authority. Leadership is defined by influence. Every leader, regardless of role or seniority, shapes outcomes through the way they exercise influence, what they prioritise, how they apply pressure, how they respond to challenge, and how they behave when the stakes rise. The ethical quality of leadership is therefore inseparable from the quality of leadership influence being exercised. Ethical leadership does not fail because leaders lack [...]

Psychosocial Safety in Leadership | flowprofiler®

Psychosocial Safety in Leadership: Why Behaviour Matters at Work An organisation can have a beautifully written wellbeing policy and still be an exhausting place to work. A manager changes priorities without warning. An employee struggles with an unrealistic workload. Someone stops raising concerns because previous conversations haven't gone particularly well. None of these situations necessarily looks serious in isolation. But when they become part of everyday working life, the consequences can be [...]

Mindset in Leadership: Why It Matters

Mindset in Leadership: Why It Matters Mindset in leadership influences how leaders interpret challenges, respond to setbacks, approach learning and make choices under pressure. It can shape whether leaders remain open, adaptable and accountable, or become defensive and fixed in their response. Research on growth mindset has increasingly extended into workplace settings. A 2026 meta analysis of 80 independent samples, involving more than 26,000 participants, found positive associations between employee growth mindset, [...]

Leadership Skills Gap: 5 Actions for People & Culture Leaders

Leadership gaps appear when the capability an organisation needs from its leaders is greater than the capability being demonstrated inpractice. They may involve communication, accountability, decision making, adaptability, people development or the ability to lead effectively under pressure. For People & Culture leaders, the challenge is not simply to identify a skills gap. It is to understand where the gap sits, what is contributing to it and what needs to change [...]

How come my leaders don’t follow through?

A question we get asked all the time. Why do capable leaders agree to something, leave the room with good intentions, and then fail to follow through? Leadership follow through is the ability to turn commitments, decisions and agreed actions into consistent behaviour and delivery. When it breaks down, the problem is not always motivation or intent. It may reflect capability gaps, unclear priorities, poor communication, low confidence or a lack of [...]

Accidental Managers: Why New Managers Struggle and How to Build Capability

What Is an “Accidental Manager” (and Why So Common Now)? An accidental manager is someone who moves into a management role because they are technically capable, experienced or successful in their existing job, but has had little or no preparation for managing people. Being good at the work does not automatically prepare someone to lead the people doing the work. The Chartered Management Institute describes accidental managers as people promoted into management [...]

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