Resilience Assessment for the Workplace

resilienceflow® is an online psychometric assessment that measures six capabilities underpinning resilience at work. It shows how these observable behaviours are used day to day and how they may shift under pressure, giving individuals, leaders and organisations a practical starting point for development.

Understand How Resilience Shows Up at Work

resilienceflow® measures six observable dimensions of resilience at work: Optimism, Unbiased Thinking, Self-Esteem, Perseverance, Adaptability and Assertiveness. It compares how these behaviours are used day-to-day and under pressure, helping people and organisations recognise strengths, underused capability and potential overuse.

The result is a practical development focus for leadership, teamwork, change, well-being and professional growth.

The six dimensions measured by resilienceflow®

resilienceflow® treats resilience as a set of capabilities that can be developed.

It measures six dimensions through observable workplace behaviour.

Optimism

Maintain constructive expectations

Optimism

Approaches challenges with realistic hope and looks for workable possibilities. Recovers perspective after setbacks and remains open to positive outcomes.

Unbiased Thinking

Question assumptions and distortions

Unbiased Thinking

Examines situations carefully and challenges unhelpful assumptions, bias and distorted thinking. Uses evidence to reach more balanced conclusions.

Self-Esteem

Maintain a stable sense of self-worth

Self-Esteem

Recognises personal worth and capability without relying entirely on external approval. Responds to criticism or difficulty without losing perspective.

Perseverance

Sustain effort through difficulty

Perseverance

Maintains effort, focus and commitment when progress is slow or obstacles arise. Recovers from setbacks and continues working towards important goals.

Adaptability

Adjust constructively to change

Adaptability

Responds flexibly when circumstances, information or priorities change. Adjusts plans and behaviour while maintaining focus on the intended outcome.

Assertiveness

Express needs and boundaries appropriately

Assertiveness

Communicates views, needs and boundaries clearly and respectfully. Addresses issues directly while considering the rights and perspectives of others.

How does the resilienceflow® assessment work?

resilienceflow® is an online workplace assessment designed to make resilience practical. It measures six observable dimensions and compares how those behaviours are used day-to-day and under pressure.

Four Steps:

The individual completes the online questionnaire by considering their behaviour day to day and under pressure. It typically takes 12 minutes.

Responses are processed into a structured resilienceflow® report covering all six dimensions, both situational states and the four development zones.

The individual reviews the results independently or with a trained interpreter, coach, manager or development professional, depending on the service selected and the purpose of the assessment.

The insight is translated into practical development priorities, behavioural experiments, coaching actions or team and leadership development plans.

What makes resilienceflow® different?

Two behavioural states: resilienceflow® compares how each dimension is typically used day-to-day and how it is used under pressure.

Four practical zones: results show whether behaviour is Underusing, operating from a Solid Base, in the Flow Zone or Overusing.

Actionable insight: the report identifies strengths, underused capability and potential overuse, creating a practical focus for reflection, coaching and development.

Figure: The resilienceflow® model visualises six key dimensions of resilience for leaders

What do the resilienceflow® report show?

The individual report brings the five dimensions together in one clear behavioural profile. It shows how behaviour may change under pressure and where each dimension sits across the four practical zones.

The report highlights:

• day-to-day and under-pressure differences;
• strengths and underused capability;
• areas where behaviour may become overused or less flexible.

The standard resilienceflow® assessment includes an individual report. Interpretation feedback is available as an additional service.

Where can resilienceflow® be used?

resilienceflow® can support development wherever resilience drivers influence workplace behaviour, relationships and performance.

Four Uses:

Leadership development

Helps leaders understand how their may support or limit their resilience, effectiveness, particularly under pressure.

Coaching and professional development

Provides a practical starting point for reflection, feedback and focused behavioural development.

Team development

Helps people explore how optimism, self-esteem, attitudes and cognitive biases, assertiveness and perseverance influence the way they work together.

Recruitment and selection

Can add behavioural insight to a broader selection process when used alongside interviews, experience, capability evidence and other relevant information.

Evidence-led, practical and development-focused

resilienceflow® is a normative psychometric assessment designed for workplace use. It focuses on observable behaviour across the six observable behaviours that underpin resilience in the workplace and compares how behaviour is expressed day-to-day and under pressure.

The assessment is designed to support informed development conversations rather than label people or define their potential. Results should be considered alongside role context, experience, performance information and other relevant evidence.

flowprofiler® treats every capability measured by resilienceflow® as something a willing person can strengthen through awareness, practice and feedback.

A workplace resilience assessment explores the capabilities people use to respond to challenge, recover perspective, adapt and continue performing. resilienceflow® measures six observable and developable dimensions rather than fixed personality traits.

The online assessment typically takes approx. 12 minutes to complete.

resilienceflow® measures six dimensions: Optimism, Unbiased Thinking, Self-Esteem, Perseverance, Adaptability and Assertiveness.

Behaviour can change when demands, urgency or uncertainty increase. Comparing day-to-day and under-pressure results helps identify consistent strengths, changes in response, underused capability and potential overuse.

No. The aim is not to maximise every dimension. Healthy, sustainable, active use of a behaviour is considered optimal. Results are considered across four practical zones: Underusing, Solid Base, Flow Zone and Overusing. Effective behaviour depends on the person, role, context and situation.

No. resilienceflow® measures individual resilience capabilities. It does not assess mental health, workload, role design, resources, leadership practices or psychosocial hazards. Organisations remain responsible for creating safe and workable conditions.

The standard resilienceflow® assessment includes an individual report. Interpretation feedback is available as an additional service. Organisations can also build internal capability through flowprofiler® Interpreter Training Level 1.

Understand How Resilience Shows Up at Work

resilienceflow® provides practical insight into how six resilience capabilities are used day to day and under pressure. Whether you are supporting leadership, employee development, coaching, team effectiveness or change, it can help turn assessment insight into a clearer development conversation.

❝Such a great tool – replaces 3 other assessments I’ve been using!

Phil Shearrer, Insight Architect, R3 Design Group, USA
❝I really enjoyed flowprofiler®. I think it is brilliant! flowprofiler® is a journey not just a one-off training session.❞
Vivian Zhang, Human Resources Manager, Langham Hotel, Sydney, Australia
❝The course was great. Very easy to follow and Beck is terrific.❞
Nicole Quince, MD, Australia, Everything HR
❝Love the flowprofiler diagnostic instrument. It has become an important tool in my coaching and development work. The flowprofiler interpreter training is excellent and their support team is highly responsive and very supportive.❞
Monika Goertz, Director, Inovision, Australia
❝While I have never been an ardent fan of any assessment, I have unconsciously become one as I have watched the awareness and growth I have experienced as well with every individual , leader and team who I have had the privilege to work with.  A straight forward tool that gives depth and meaning for anyone who wants to live an optimal life❞
Malar Villi, Managing Director, Hearts and Minds, Malaysia
❝Having participated in a number of similar programs, I found flowprofiler® to be one of the best, if not the best, I have done thus far. The questions posed to create your profile are not dissimilar to other programs but responding from the perspective of two different mindsets is what differentiates flowprofiler®. This allows for interesting and insightful discussions when reviewing the results and your profile. Personally, I found my own results very close to how I perceive myself and to how others perceive me, which makes the suggestions on how to ‘bend and flex’ to interact with others that much more useful. A great system, highly recommended!❞
Shane Jolly, General Manager, Langham Hotel, Sydney
❝We increased our retention of candidates in the first 6 weeks from 50% to 80% using this system.❞
Brendt Evenden, Operations Manager, Gistlens
Dave Ross, GM Swissotel Sydney, Accor Hotels, via LinkedIn
❝flowprofiler® can really help people not only in their work life but outside of work too. I really believe that this is a great thing!❞
Yannick Besnard, Food and Beverage Manager, Langham Hotel, Sydney, Australia

❝I have been studying all the flowprofiler® documents, notes, tests, all day today.

And the more I do, the more in love I am falling with this tool.❞

Andreas Vogiatzakis, The Leadership Coach, AMVPLUS, Malaysia
❝My experience of flowprofiler® has been overwhelmingly positive. My report helped me to understand much more about myself, highlighted specific dimensions I could work on in my own development while supporting others with theirs. I would highly recommend flowprofiler® for Personal, Team and Leadership Development.❞
Joanna Emmerson, Managing Director, Holst
❝Very well presented and explained. Good to be able to speak on the practical use of the reports for self and team orientated purposes.❞
Eric Lo, Food & Beverage Manager, Langham Hotel, Sydney
❝The team session for resilienceflow® was very useful because the whole company was able to discuss change. The Zoom breakout rooms really allowed for in-depth dialogue and opened discussions that would not have normally been broached.❞
Shona Wilson, Communications and Marketing
❝I took the flowprofiler® assessment back in 2019. It really helped me to understand some aspects of myself that I had always suspected, but hadn’t been able to come to terms with,  or know how to do better. It gave me the language to understand, become more aware of my behaviour and regulate my responses to my triggers. It’s helped me to ask myself, ‘is this proportionate & appropriate’? I like to think that I’ve always had a decent level of emotional intelligence, but now I feel that because I understand it better, I’m able to use it more effectively. Both for my benefit and for everyone around me.❞
Catherine Hordern, Marketing & Communications, Holst
❝Personally, I thought flowprofiler® was great. It was me; I was reading about me on a page!❞
Yannick Besnard, Food and Beverage Manager, Langham Hotel, Sydney
❝Taking the flowprofiler® assessments, I had the opportunity to become more aware of my strengths and was able to give myself the chance to work on elements of myself that I want to improve through the awareness created through the assessments. I find myself using skills that I have gained through flowprofiler® in my work and personal life.❞
Heidi Bell, Client Support, flowprofiler® Australia
❝The training was informative, well paced and covered the critical points succinctly. There was a lot of information that needed to be covered and the individual reports are also very lengthy, however it was pleasing to be able to review assessments (at a high level) and be able to properly interpret the results. Beck’s delivery of the material was engaging, the language appropriate for the audience and the general flow of the training and timing for breaks and testing was well judged. Iain’s contributions supported the training very well and again, language was well chosen for the audience.❞
Shane Jolly, General Manager, Langham Hotel, Sydney
❝flowprofiler® provides me deep insight, and it surely helps develop myself as a business person. Based on the results, I know my strengths and weaknesses so that I am able to think about myself from different perspectives during the project. I would say this assessment has full of opportunities and chances to enhance your work environment.❞
Takeru Matsumura, Student, Chuo University, Tokyo, Japan
❝A very insightful tool. The results helped me understand how I react to certain work situations both day to day and under pressure. I found the development report particularly useful to build an action plan for activating certain behaviours of underuse and being mindful of spikes in other behaviours.❞
Vanessa Lovegrove, Senior Consultant, Holst
❝We are excited and thrilled to share this new tool to support people grow, learn and give their best in their lives, personally and professionally. We believe everyone should have the opportunity to evolve and be the best version of themselves. Better people will make this a better world.❞
Victoria Hyde, Managing Partner, Hyde & Seek, Mexico
❝I could analyse myself by using flowprofiler®︎. I’m so happy to take this assessment!❞
Mari Shinada, Student, Chuo University, Tokyo, Japan
❝You need to face your “real self” when you feel you need to do something for change. For the first step, you need to grasp where you currently stand. The results of flowprofiler® revealed “me” and I could have a solid thought about what to do from tomorrow.❞
Keigo Takada, Professor, Chuo University, Tokyo, Japan
❝My flowprofiler® development report really helps me stay mindful of my behaviours. Through the training techniques and practice I am getting better at adapting, in the moment, to the demands of my role. Great tool!❞
Beck Chalmers, co-creator, flowprofiler® Global
❝Very well presented and explained. Good to be able to speak on the practical uses of the reports for self and team oriented purposes.❞
Eric Lo, Food & Beverage Service Manager, Langham Hotel, Sydney
❝Great tool to be able to pinpoint the strengths and weaknesses of colleagues for recruitment and also once within the business to determine growth areas. Very accurate and insightful.❞
Stephen Lech, Executive Chef, Langham Hotel, Sydney
❝We increased our retention when onboarding candidates from 50% to 80% using flowprofiler®❞
Brendt Evenden, Operations Manager, Gistlens

❝It is an amazing tool to use.❞

Reub Miranda, Customer Service Trainer, Kuala Lumpur, Malaysia

❝We are excited with the promise that flowprofiler®️ brings; one that will allow our clients to shape their people and their organisation to be agile, adaptable and ready for the opportunities in the future.❞

Sharmini Suthan, Managing Partner, BeInClarity, Singapore