Resilience Assessment for the Workplace

resilienceflow® is an online psychometric assessment that measures six capabilities underpinning resilience at work. It shows how these observable behaviours are used day to day and how they may shift under pressure, giving individuals, leaders and organisations a practical starting point for development.

Understand How Resilience Shows Up at Work

resilienceflow® measures six observable dimensions of resilience at work: Optimism, Unbiased Thinking, Self-Esteem, Perseverance, Adaptability and Assertiveness. It compares how these behaviours are used day-to-day and under pressure, helping people and organisations recognise strengths, underused capability and potential overuse.

The result is a practical development focus for leadership, teamwork, change, well-being and professional growth.

The six dimensions measured by resilienceflow®

resilienceflow® treats resilience as a set of capabilities that can be developed.

It measures six dimensions through observable workplace behaviour.

Optimism

Maintain constructive expectations

Optimism

Approaches challenges with realistic hope and looks for workable possibilities. Recovers perspective after setbacks and remains open to positive outcomes.

Unbiased Thinking

Question assumptions and distortions

Unbiased Thinking

Examines situations carefully and challenges unhelpful assumptions, bias and distorted thinking. Uses evidence to reach more balanced conclusions.

Self-Esteem

Maintain a stable sense of self-worth

Self-Esteem

Recognises personal worth and capability without relying entirely on external approval. Responds to criticism or difficulty without losing perspective.

Perseverance

Sustain effort through difficulty

Perseverance

Maintains effort, focus and commitment when progress is slow or obstacles arise. Recovers from setbacks and continues working towards important goals.

Adaptability

Adjust constructively to change

Adaptability

Responds flexibly when circumstances, information or priorities change. Adjusts plans and behaviour while maintaining focus on the intended outcome.

Assertiveness

Express needs and boundaries appropriately

Assertiveness

Communicates views, needs and boundaries clearly and respectfully. Addresses issues directly while considering the rights and perspectives of others.

How does the resilienceflow® assessment work?

resilienceflow® is an online workplace assessment designed to make resilience practical. It measures six observable dimensions and compares how those behaviours are used day-to-day and under pressure.

Four Steps:

The individual completes the online questionnaire by considering their behaviour day to day and under pressure. It typically takes 12 minutes.

Responses are processed into a structured resilienceflow® report covering all six dimensions, both situational states and the four development zones.

The individual reviews the results independently or with a trained interpreter, coach, manager or development professional, depending on the service selected and the purpose of the assessment.

The insight is translated into practical development priorities, behavioural experiments, coaching actions or team and leadership development plans.

What makes resilienceflow® different?

Two behavioural states: resilienceflow® compares how each dimension is typically used day-to-day and how it is used under pressure.

Four practical zones: results show whether behaviour is Underusing, operating from a Solid Base, in the Flow Zone or Overusing.

Actionable insight: the report identifies strengths, underused capability and potential overuse, creating a practical focus for reflection, coaching and development.

Figure: The resilienceflow® model visualises six key dimensions of resilience for leaders

What does the resilienceflow® report show?

The individual report brings the six dimensions (observable behaviours) together in one clear behavioural profile. It shows how behaviour may change under pressure and where each dimension sits across the four practical zones.

The report highlights:

• day-to-day and under-pressure differences;
• strengths and underused capability;
• areas where behaviour may become overused or less flexible.

The standard resilienceflow® assessment includes an individual report. Interpretation feedback is available as an additional service.

Where can resilienceflow® be used?

resilienceflow® can support development wherever resilience drivers influence workplace behaviour, relationships and performance.

Four Uses:

Leadership development

Helps leaders understand how their behavioural patterns may support or limit resilience and leadership effectiveness, particularly under pressure.

Coaching and professional development

Provides a practical starting point for reflection, feedback and focused behavioural development.

Team development

Helps people explore how optimism, self-esteem, attitudes and cognitive biases, assertiveness and perseverance influence the way they work together.

Recruitment and selection

Can add behavioural insight to a broader selection process when used alongside interviews, experience, capability evidence and other relevant information.

Evidence-led, practical and development-focused

resilienceflow® is a normative psychometric assessment designed for workplace use. It focuses on observable behaviour across the six observable behaviours that underpin resilience in the workplace and compares how behaviour is expressed day-to-day and under pressure.

The assessment is designed to support informed development conversations rather than label people or define their potential. Results should be considered alongside role context, experience, performance information and other relevant evidence.

flowprofiler® treats every capability measured by resilienceflow® as something a willing person can strengthen through awareness, practice and feedback.

A workplace resilience assessment explores the capabilities people use to respond to challenge, recover perspective, adapt and continue performing. resilienceflow® measures six observable and developable dimensions rather than fixed personality traits.

The online assessment typically takes approx. 12 minutes to complete.

resilienceflow® measures six dimensions: Optimism, Unbiased Thinking, Self-Esteem, Perseverance, Adaptability and Assertiveness.

Behaviour can change when demands, urgency or uncertainty increase. Comparing day-to-day and under-pressure results helps identify consistent strengths, changes in response, underused capability and potential overuse.

No. The aim is not to maximise every dimension. Healthy, sustainable, active use of a behaviour is considered optimal. Results are considered across four practical zones: Underusing, Solid Base, Flow Zone and Overusing. Effective behaviour depends on the person, role, context and situation.

No. resilienceflow® measures individual resilience capabilities. It does not assess mental health, workload, role design, resources, leadership practices or psychosocial hazards. Organisations remain responsible for creating safe and workable conditions.

The standard resilienceflow® assessment includes an individual report. Interpretation feedback is available as an additional service. Organisations can also build internal capability through flowprofiler® Interpreter Training Level 1.

Understand How Resilience Shows Up at Work

resilienceflow® provides practical insight into how six resilience capabilities are used day to day and under pressure. Whether you are supporting leadership, employee development, coaching, team effectiveness or change, it can help turn assessment insight into a clearer development conversation.

“We’ve noticed a big shift in spending time and coaching our existing leaders and coaching our existing employees, and mentor them through change. It’s made them become more confident and mature in the way in which they lead their teams. They have filled in the questionnaire.

It’s them. It’s their own feedback. To have that presented to them in the way in which we’ve sold it, it’s a gift!”

Kim Crump, HR Business Partner, OneServe, UK